Your-Call Whistleblowing Services
    ....including Fraud Reporting

Your-Call has developed a new approach to disclosure management, fraud reporting and the receipt of information from whistleblowers.

It incorporates an exciting and powerful innovative web based reporting service to the traditonal telephone which provides:-

an independent, secure, confidential communication solution to receive disclosures (information) about dishonesty, fraud, unsafe environments, unethical and other inappropriate behaviour in the workplace or in respect of business relationships and transactions.

Scroll to bottom of the page for Fraud Reporting Case Study

What we offer?

Your-Call offers two options for its whistleblowing service :-

Option One Web based Solution operating 24 hours a day, 365 days a year by completing a standard on-line Protected Disclosure Form™.

Option Two Web based Solution PLUS which includes the web based solution (Option One) with a choice of options and ancillary services. Options include: Design of a specifically designed Protected Disclosure Form™ for the submission of information Design of specifically formatted reports for delivery of information to the nominated person in your organisation Confidential alert line to a dedicated 1300 or 1800 telephone service answered by one of our specially trained Protected Disclosure Officers Telephone Message Bank Facsimile Secure Email Locked Mail Bag Ancillary Services include: Development and implementation of a whistleblower protection program Education, training and promotion Analysis and resolution of confidential information

Our  Web based Solution offers the following benefits:-

• independence yet it complements and does not need to replace the existing   confidential alert line & other fraud reporting / whistleblower protection systems that may or may not be already in place in the organisation

whereas the Web based Solution PLUS enables organisations to upgrade the web based whistleblowing or whistleblower solution to include the more "traditional" services associated with the operation of a disclosure management service.

Your-Call primarily accepts information from an employee but our service can be customised to accept information from a customer, supplier or shareholder.

We operate independently of your organisation and our processes have been bench marked inter alia against Standards Australia AS 8004-2003 "Whistleblower protection programs for entities".

FRAUD REPORTING CASE STUDY

Occupational Fraud & Abuse

A US study of 508 cases of occupational fraud totalling over $761 million in losses investigated by Certified Fraud Examiners(CFEs)  found occupational frauds were much more likely to be detected by a tip or through reporting than through other means such as internal audits, external audits, and internal controls.   Among frauds committed by owners and executives, which tend to be the most costly,over half of all cases were identified by a tip.

Confidential fraud reporting mechanisms reduce fraud losses significantly. The median loss among organizations that had anonymous reporting mechanisms was US$56,500. In organizations that did not have established reporting procedures, the median loss was more than twice as high.

While Sarbanes-Oxley only requires publicly traded companies to establish confidential fraud reporting mechanisms for employees, the study data strongly suggested that these programs should also embrace third-party sources such as customers and vendors. Among cases that were detected by a tip, 60% of the tips came from employees, 20% of the tips came from customers, 16% came from vendors, and 13% came from anonymous sources.

Link:-
Association of Certified Fraud Examiners (ACFE) 2004 Report to the Nation on Occupational Fraud & Abuse (PDF File 561 KB)

If you would like to  apply for Your-Call (please click here Apply for Your-Call)  or if you simply require more information on our services please Contact Your- Call.