Solutions
Effective Solutions Designed to Maximise Whistleblowing Results
Your Call has developed effective solutions designed to help companies and organisations collect valuable information from their employees and stakeholders to address critical issues that affect their operation, their productivity and their reputation.
Your-Call has in part used technology-driven solutions to capture the right Information securely in real time 24 hours a day 7 days a week 365 days a year.
Our online 24/7 reporting systems Your-Alert and Your-Say allow Directors, Officers and Management to listen and quickly respond to the concerns (alerts), complaints, suggestions and information provided by your employees, customers and suppliers and other stakeholders for the first time in one place in a fast efficient manner, thereby eliminating the reactive approach necessitated by many current off-line reporting systems.
Our systems sit alongside the company or organisation’s Code of Conduct promoting honesty, integrity and transparency but don’t replace existing processes for raising concerns in the workplace. Rather, they complement these reporting mechanisms by providing an external independent reporting option to an organisation’s whistleblower policy.
Communication after Disclosure of Information
Your-Call’s Message board allows for a continuous figure ˆž loop of communication with the person who made disclosure who can continue to remain anonymous in a secure private on line chat forum where all the pieces or threads of conversation are delivered and maintained securely by Your-Call. On receipt of the message by Your-Call it is reviewed and edited, if necessary to maintain anonymity, then shared with the company or organisation concerned, commented upon by them and returned to Your-Call to deliver it to the whistleblower.
The Message Board allows for questions to be asked and answered and permits the upload of documents, accounting spreadsheets or other financial records or images.
Seamless Flow of Information
Your-Call treats every disclosure with urgency, ensuring timely and successful transmission of every disclosure, allowing you to respond immediately to crisis situations.
Our purposed built and designed Case Management dashboard and Analytics system known as “iAnalysis” allows the company or organisation to systematically document, investigate and resolve disclosures (whistleblower complaints) of illegal or unethical behaviour or feedback. From the initial notification of the disclosure through to its final resolution, the company or organisation can document activities in a convenient, centralised system that helps it ensure disclosures and information are resolved effectively, efficiently and appropriately.
Get Started?
If you’re looking to implement an effective real time employee reporting or whistleblowing and feedback service that will bring added protection to your company or organisation, click here to “Enquire now” or call 1300 798 101 to discuss how Your-Call can benefit your organisation.