Your-Call has developed a new approach to disclosure management, fraud reporting and the receipt of information from whistleblowers.
It incorporates an exciting and powerful innovative web based reporting service along with the traditional telephone. The web has been used overseas for many years. Over 60% of reporting of concerns is now done electronically. It is not defined by boundaries or time zones and brings with it the security and speed of transmission of the actual words of the whistleblower not an interrogation. It replaces the perceived confrontation or interrogation often associated with the telephone.
Your-Call recognises the need to provide organisations and those with information with the flexibility of reporting options that best suit their culture and people.
Your-Alert provides employees, vendors, suppliers, customers and investors (shareholders) with the ability to provide real live information for Executive Management on matters of concern in 4 key areas: dishonesty, behavioural, regulation and safety.
Your-Call offers two options for its Your-Alert whistleblowing hotline service:
Web based Solution operating 24 hours a day, 365 days a year by completing an on-line Protected Disclosure Form. This Form takes the User through a series of engineered questions, with the assistance if required of on line help , designed to assist the User to provide as much information as they are able to provide to assist in the proper investigation of their alert.
Web based Solution PLUS includes the web based solution (Option One) with the flexibility or choice of other communication options and ancillary services.
Ancillary Services include:
Your-Call’s online and offline interviews follow a proven investigative methodology to deliver effective results.
Using our strengths of investigative experience, knowledge, experienced staff and technology we ensure your organisation receives the information it needs to investigate.
Our processes are designed to produce consistency in delivery of information.
Rapid Delivery of Information
Your-Call’s Your-Alert Web based Solution whistleblower hotline requires the organisation to have no special software. We have custom-built all supporting software and security protocols independently to ensure a watertight reporting solution for user and client. The client can access alerts via the Your-Call website through a secure client login at any time or place where the client has access to an internet connection.
EVERY ALERT IS A PRIORITY FOR YOUR-CALL
Your-Call treats every disclosure with urgency, ensuring timely and successful transmission of every disclosure, allowing you to respond immediately to crisis situations.
The presence of Your-Alert ticking away 24/7 in the background has proven to be an effective compliance/behavioural monitoring, deterrence and risk mitigation tool.
End-to-End Case Management
Your-Call’s own iAnalysis Case Management dashboard and analytics software allows the organisation to create a seamless workflow when documenting, investigating and resolving disclosures (whistleblower complaints) of illegal or unethical behaviour. From initial notification of the disclosure through to its final resolution, the company or organisation can document activities in a convenient, centralised system that helps you ensure disclosures are resolved effectively, efficiently and appropriately.
Ongoing ∞ Communication
Your-Call’s unique Message board enables three way communication with the whistleblower regardless of whether the information is received online or by telephone. The whistleblower can maintain their anonymity. The process is managed seamlessly through our iAnalysis Case Management System.
|The Your-Call web site uses the latest in encryption and authentication technology, ensuring that your communications on our web site are secure and private. The ‘https’ keyword in the location bar ensures that this connection is encrypted.|
Use Your-Call with peace of mind using our secure 256-bit encrypted connection by Thawte.
Your-Alert is compliant with Corporations Act 2001 Part 9.4AAA Section 1317 AA-AE and our processes have been benchmarked against Standards Australia AS 8004-2003 “Whistleblower protection programs for entities”.
So if you’re looking to implement an effective real time employee reporting or whistleblowing service that will bring added protection to your company or organisation, click here to “Enquire now”
If you want to make a Your-Alert click here to Make to Secure Report now.