In reference to “Using “hotlines” for confidential, anonymous reporting” it states:-

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“while the SEC does not specifically require the use of an external- based hotline, audit committees and management may wish to investigate the firms offering them. Considering the inherent complexity of managing sensitive information and responsive investigations, it may be both more cost effective and free of conflict-of-interest issues if third-party providers supply the primary complaint hotline facility and collect information through that facility.

“new service providers offer their clients the opportunity to implement internet-based reporting of complaints.”